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FAQ Topics

 How do I start a return?
We make the process super easy, all you have to do is head over to our returns page and follow the steps to initiate an RMA. In summary the steps are like this:

  • 1. Start a return through your customer account
  • 2. Choose the order number and item(s) you need to return
  • 3. Specify the reason for the return
  • 4. Submit the return, wait for acceptance on our side
  • 5. Once you get acceptance e-mail, print the packing list and send the item back
  • 6. Once we get the item back, we will inspect it and credit your account

Please view our returns page for a detailed description with screenshots on how to initiate and start your return